Your privacy, plainly stated.

To fill your prescriptions and provide pharmacy care, we collect the information you give us directly: your name, date of birth, contact details, health card number, medication and allergy history, and notes from your pharmacist consultations.

If you use our website, we also collect basic technical information like your IP address and the pages you visit, only when you have given consent for analytics cookies.

We use your information to fill and manage your prescriptions, communicate with you and your other healthcare providers, deliver services you have requested (including delivery and reminders), and meet our legal obligations as a licensed pharmacy in British Columbia.

We never sell your personal information, and we do not use it for advertising.

We only share your information with parties you would expect: your prescribing doctor or nurse practitioner, your insurance provider (with your consent), the delivery service handling a delivery to you, and regulatory bodies when required by law.

We do not share your information with marketers, data brokers, or social media companies.

Our website uses a small number of cookies. Necessary cookies keep the site working. Analytics cookies help us understand which pages are useful. Marketing cookies are not used. You can change your preferences anytime using the cookie banner.

For full details, see our cookies policy.

Under Canadian privacy law (PIPEDA and BC's PIPA), you have the right to access the personal information we hold about you, request corrections, and withdraw your consent for optional uses at any time.

To exercise any of these rights, contact us using the details below. We will respond within 30 days.

Questions, concerns, or access requests can be sent to our privacy officer. We take all privacy inquiries seriously and respond promptly.

Email: hello@ihealthpharmacy.ca
Phone: (604) 555-0199
In person: 101 - 45619 Yale Road, Abbotsford, BC V2P 2N1