How to Transfer Your Prescription to iHealth Pharmacy in 3 Easy Steps

Switching pharmacies should feel like a relief, not a chore. If you've been waiting for a reason to move your prescriptions somewhere closer to home, somewhere that knows your name, or somewhere with shorter lines, this is your sign. Transferring to iHealth Pharmacy in Abbotsford takes most people less than five minutes of their time. We handle the rest.

Step 1: Tell us where you're transferring from

You don't need to call your old pharmacy. You don't need to fill out forms. Just give us a few details and we do the heavy lifting.

You can transfer in three ways:

When you reach out, have the following ready if you can find them: your current pharmacy's name and phone number, the prescription numbers you want to transfer, and your BC Services Card or personal health number. Don't worry if you're missing some of these — we can usually track everything down with just your name, date of birth, and address.

Step 2: We contact your current pharmacy

Once we have your details, our team contacts your existing pharmacy on your behalf. We verify each prescription, check your refill history, and confirm there are no holds or restrictions on file.

This step typically takes less than 24 hours. If any prescription has expired or has no refills remaining, we reach out to your doctor for a renewal — you don't need to book an appointment or make a phone call. We'll text or call you only when there's something you actually need to know about.

If you're transferring multiple prescriptions from different pharmacies (say, one for daily meds and another for specialty medications), that's fine too. We'll coordinate the transfers in whatever order works best for you.

Step 3: Pick up, delivery, or automatic refills

Once everything is transferred, you have three options:

Pick up in store. Pop in, grab your prescriptions, and ask the pharmacist any questions. Most refills are ready within 15 minutes of arriving.

Free delivery. If you're in Abbotsford and your order totals over $25, we deliver to your door at no charge. Same-day delivery is available for most requests placed before 2pm on weekdays.

Automatic refills. For ongoing medications, we can enroll you in our auto-refill program. Your prescriptions are filled a few days before you run out, and we text you when they're ready. You can pause or cancel anytime.

Why people transfer to iHealth

Abbotsford residents switch to us for a few common reasons. Some are looking for shorter wait times and more personal attention. Others want a pharmacy that offers services their previous one didn't, like minor ailment prescribing, travel vaccinations, or compliance packaging for multiple daily medications. Many just want a pharmacist who speaks their language — we offer service in English, Punjabi, and Hindi.

A few things that set us apart:

A note on your records

Your medication history follows you, not your pharmacy. When you transfer, your profile moves to our system and stays there until you ask us to send it somewhere else. If you ever move, switch jobs, or travel, just let us know and we'll forward your records to your new pharmacy.

Ready to transfer?

Call us at 604-853-1893 or stop by the pharmacy in person. If you're not sure whether to make the switch, come in for a chat first — no commitment required. We'd rather you feel confident about the move than rush through it.

Switching pharmacies is a small step that often makes a noticeable difference in how you manage your health. We make it easy because we'd rather spend time getting to know you than shuffling paperwork.